General
All of our products are made and assembled in the US with globally sourced materials.
We are not in retail stores at this time.
Chasa was founded by founded by model, mother, and entrepreneur Chanel Iman. Read more about her story here.
Comfort Cloud Blanket
Machine wash cold. Tumble dry low. Do not bleach. Do not dry clean.
Chasa Mugs
Microwave and dishwasher safe.
Orders & Shipping
We do not offer international shipping at this time.
Please allow 3-5 business days for order processing. Once your order has shipped, you can expect to receive your order in 3-5 business days. Please use the link in your shipping confirmation email to track your order.
If you have issues with your order once it has shipping, we encourage you to contact the carrier directly.
Please use the link in your shipping confirmation email to track your order.
Customer Service
Due to the nature of our products, we are currently unable to accept returns, refunds, or exchanges at this time. We appreciate and value your support, and we're committed to your satisfaction. If you encounter any issues with your order or have questions, please reach out to us via email. Our team is here to provide assistance and ensure a positive experience with our products.
If you need assistance, email us at chasa@chasa.com.
If you have any issues with your order or receive a damaged item, please reach out to our customer service team at chasa@chasa.com and we will be happy to assist you.